User account permissions to use ION API

Thomas Barbieri · 2025-04-14T17:05:03+00:00

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Hey there,

We are trying to have a user-level account authenticate with Infor using auth-code flow, to receive a token which will be used in calling various Sx.e APIs. To get the token we are using postman, which has been created as an authorized app through the OS portal on a tenant admin level account. Getting the token through postman seems to work. I'll log in with the user-account credentials (username/password) from the postman web UI, then a token is given. When I call the API however, I get denied access because this account doesn't have permission to use the ION API - 403 Forbidden: Tenant Access Control violated.

Is there a way to update permissions for this user-level account in the OS portal, so that it has access to the ION APIs? Ideally without making the account a full blown admin.

Thanks!

-T

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Accepted answers

Danil Klemeshov

Hi Thomas,

If you are calling the API from an ION Workflow or an ION Data Flow then we use a Service Account to communicate with API Gateway and for Infor internal APIs.
Can you give more information about your use case?

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Danil Klemeshov

Thomas Barbieri

Hi Danil,

We figured out the problem. The account using ION needed to be granted a security role of 'ION API User'.