Monitors - PO monitor example "BUYE" - ability to distribute to a variable that comes out.
hi.
I am Testing Monitors for the first time and have the PO monitor looking the expected receipt date and advising if the goods have not been receipted 3 days after the confirmed or requested date.
All works ok and send to my single user email during testing to my inbox and my email
My issue is, ideally i wish to send this to a user who has some ownership (not a group of users from IFS as this contains too many potential people)...for example a Buyer.
When adding the details from the BOD of the buyer the field comes out with the full name, as opposed to the M3 name, which is nice but gives me an issue as it works well with the M3 name and not this full name. As an example the Buyer comes as "Jonathan Smith" because it appears to be translated by the BOD as opposed to JONATSMIT which i think i need this to work (it appears to work well when using that JONATSMIT in workflows etc in directing the the correct person)
I also tried the the Group/User/Email options for the distribution but it also doesn't send. I thought about a workflow to collect the details of BUYE again but that needs manually started from the monitor, so that isnt an option as it puts someon ion the middle again.
any help is appreciated
thanks
Tommy