Create Alerts using ION API

VinayakShetty

Hello Team,

I’m attempting to trigger an alert using the ION API. However, when I send a request through Postman, I receive the following error:

Could you suggest how I can debug this further to identify the root cause? Any guidance or recommendations would be greatly appreciated.

Thank you

Vinayak

Danil Klemeshov

"SubLevel" should not be null. They are used to define a Structures mapping.

This should work:

{
"message": "TESTING Alert Through Postman",
"alertDateTime": "2024-12-15T12:03:19Z",
"dueDate": "2024-12-22T12:03:19Z",
"details": {
"name": "VSTEST",
"properties": [
{
"name": "email",
"value": "vshetty@xappsdev.com",
"dataType": "STRING"
},
{
"name": "user",
"value": "Vinayak Shetty",
"dataType": "STRING"
}
]
},
"distribution": [
{
"identifier": "vshetty@xappsdev.com",
"type": "USER",
"sendMail": true
}
]
}

Danil Klemeshov

Hi,

Can you attach/paste the whole body request you are sending?

VinayakShetty

Hello Daniel,

Please find the request payload below

{  "message": "TESTING Alert Through Postman",  "alertDateTime": "2024-12-15T12:03:19Z",  "dueDate": "2024-12-22T12:03:19Z",  "details": {    "name": "VSTEST",    "properties": [      {        "name": "email",        "value": "vshetty@xappsdev.com",        "dataType": "STRING"      },      {        "name": "user",        "value": "Vinayak Shetty",        "dataType": "STRING"      }    ],    "subLevels": [      null    ]  },  "distribution": [    {      "identifier": "vshetty@xappsdev.com",      "type": "USER",      "sendMail": true    }    ]}

VinayakShetty

Thank you, Daniel. It worked